In a recent post / article I talked about the failure of many mortgage brokers and agents to comply with Section 24 and 25 of Ontario Regulation 188/08. These sections deal with disclosure and suitability.
At a basic level, disclosure is about information, while suitability is about judgement.
The incompetent mortgage brokers and mortgage agents of the world often fail at both levels, but I find that even the fully competent ones get trapped in the mindset that they need to get the ...
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