Suitability Is About Judgement

In a recent post / article I talked about the failure of many mortgage brokers and agents to comply with Section 24 and 25 of Ontario Regulation 188/08. These sections deal with disclosure and suitability. At a basic level, disclosure is about information, while suitability is about judgement.  The incompetent mortgage brokers and mortgage agents of the world often fail at both levels, but I find that even the fully competent ones get trapped in the mindset that they need to get the ...
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Suitability & Disclosure… the low hanging fruit!

Until recently, the mortgage brokerage sector has largely been ignored by regulators and litigators. Everyone was making money in mortgages and even poor advice was profitable. No one complains when times are good but now that the market has turned, we are seeing just how bad the advice was that many borrowers and investors received from their mortgage broker or agent. As Warren Buffet famously surmised, “Only when the tide goes out do you discover who’s been swimming naked”. Let’s just s...
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